Social responsibility

NORRES Schlauchtechnik has a long history of responsible behaviour towards the society we live in. We frequently participate in activities that benefit charitable organisations. We are extremely keen to support projects that help the socially disadvantaged, especially when they involve children. We also make an active contribution towards environmental protection.

NORRES Schlauchtechnik makes regular donations to “Noah's Ark”, a charity that describes itself as “a children’s hospice in the region and for the region”. The Ark’s concept, which is the only one of its kind anywhere in Germany, defines two main functions: to offer a haven for incurably ill children and to act as a short-term care centre for youngsters with severe disabilities. The aim is to assist the families concerned by providing professional care and respite for children and teenagers in the Noah's Ark centre. NORRES traditionally makes a donation to this deserving cause at Christmas.

At NORRES, all people are equal. All our staff benefit from the same opportunities. Their ethnic origin, religion, social background, age, sex or disabilities are considered to be irrelevant. NORRES maintains close links with a centre for handicapped people. Disabled staff carry out their work directly on the NORRES site and are therefore fully integrated in the life of the company.

The sustainable use of natural resources is firmly entrenched in NORRRES Schlauchtechnik's daily work processes. The move to our new “Am Stadthafen” facility coincided with extensive investments in eco-friendly production and HVAC technologies. Efficient insulation, double glazing, centrally controlled air conditioning with water chillers and production utilising heat recovery mean optimal protection for the environment. Since taking possession of the new and completely refurbished plant at the port of Gelsenkirchen in 2009, NORRES has succeeded in reducing the consumption of water, electricity and heating fuel dramatically – despite an almost fourfold increase in floor space.

Read the latest news about our social commitment and responsibility!

NORRES always works: launch of new responsive website design

Many new online services on www.norres.com

From now on the technical design of the NORRES website www.norres.com will allow it to react to the properties of each user's end device. For users, this means that NORRES will always work – no matter what tablet or smartphone they have. Clearly structured and with a new design, many new online services such as the converter, the enhanced hosefinder in German and English and the NORRES Web app will add to the new website. This way, NORRES customers can access the optimised website at any time and from anywhere in the world.

More user-friendly navigation continues to improve customer Services

The new website of NORRES Schlauchtechnik GmbH is faster and clearer than ever before. The new and improved menu structure features a user-friendly interface and easy navigation. Users can find the online information they are looking for at a glance. A customer-friendly innovation, the new NORRES sorting sequence is also more user-friendly and clearly structured. Our universal range of industrial hoses and hose solutions, including accessories, covers all conceivable plastic hose applications and has been sorted into a mere ten sections. The information structure of NORRES product datasheets has also been modified. As informative as ever, they are now even clearer and thus more customer-friendly. Additionally, NORRES customers can now use a multilingual online form to tell us what they need 24 hours a day, seven days a week. Customers can quickly, easily and efficiently express their requirements by requesting an updated offer or alternative. Customers can also upload a file and attach it to the personal online form. NORRES customers and partners can save time with this service as it does not involve writing an exhaustive quotation request letter.

Stay informed anywhere in the world with the Web app, converter and enhanced hosefinder

Thanks to the relaunch, the new responsive NORRES website design is compatible with all end devices. The mobile Web app is quick and easy to load on a smartphone, as is the innovative hosefinder which was introduced in autumn 2014. Using the hosefinder, every NORRES customer can find the ideal hose for any application, anytime and anywhere. The hosefinder has now been upgraded with a new search function: an application search. This makes it even easier to find the right NORRES hose for a specific application. The application search also improves the accuracy of the search function. Additionally, users can take advantage of the NORRES online converter built into the new Web app and optimised website. This tool can convert a range of hose-related data from metric to imperial and vice versa at any time and in any location. This will allow NORRES partners to react more quickly and clearly to global demand – especially on the Anglo-American market.

As a leading international hose manufacturer, NORRES continues to deliver customer benefits through all of these online services – especially mobile services.